What is installed?
Systems and components with models and serial numbers, at a glance.
KEYRAXSERVICE HISTORY
A maintenance log for every site — not in someone’s head
When the technician who did the last visit is on holiday, the history should still be there. Keyrax keeps what was found, what was done and what comes next for every customer site.
WORK HISTORY
The full sequence of service
Installation, diagnosis, repair and replacement in chronological order.
18 Sep · Service03 Feb · Repair12 Nov · Installation
Demo data
BEFORE THE NEXT VISIT
Answers to the three questions every technician asks.
A useful service record is short, dated and tied to the equipment — so it can be read in the van in a minute.
What happened before?
Every visit, repair, replacement, note and photo in one timeline.
What comes next?
Follow-up tasks sit right next to the history they continue.
RECORDED ON SITE
Write it down while the visit is still fresh.
Right after the job, the technician saves what was found, what was done and what should happen next — from the phone, in a couple of minutes. Photos, files and the affected equipment stay attached to that entry.
- 01Open the site on the phone
- 02Record the completed work
- 03Attach photos, files and affected equipment
- 04Create a follow-up task if needed
QUESTIONS
Frequently asked questions
What should a service history record include?
The date, who did the work, which equipment was affected, what was found, what was done, which parts were replaced, photos and the recommended next step. Keyrax has a place for each of these.
Can past entries be edited?
Yes, by people with the right permissions. Keyrax keeps revisions, so a later edit never silently overwrites the original record.
Can one visit cover several systems?
Yes. A single work entry can be linked to several systems and components at the site.
Who can see the history?
Only members of your company, according to their role and permissions. A subcontractor with a work-order link sees just that job.
KEEP THE KNOWLEDGE
Your team’s experience should stay with the company.
Keyrax turns every visit into history the next technician can use.